Streamline your email communication and tracking

Effortlessly manage your email communication and track performance with EQUP's email feature.

Streamline your email

EQUP's email feature allows users to seamlessly integrate their Gmail, Outlook, or business email accounts through the SMTP/IMAP protocol. This means that users can send and receive emails directly within the EQUP platform without having to switch between different applications or accounts.

EQUP's email feature also enables users to personalize their emails using email mail merge tags, and track if the emails are getting opened or not.

Email Inbox

The Email Inbox feature of EQUP allows you to integrate your email account with the CRM application, enabling you to manage all your emails from a single platform. This feature helps you streamline your email communication and tracking by allowing you to view, respond to, and organize all your email messages in one place. With this integration, you can easily schedule and track your emails, ensuring that you never miss an important message from your customers. Overall, the Email Inbox feature helps you stay on top of your email communication, so you can provide better customer service and improve your business performance.

Email Inbox

Send or Schedule Emails

The Attach Documents feature allows users to easily attach files to their emails for quick and efficient sharing with clients. This feature supports a wide range of file formats, including PDFs, images, and Microsoft Office files, making it easy to send all types of documents. With Attach Documents, EQUP users can easily share important files with their contacts without having to switch between different applications.

Send or Schedule Emails

Track Email Status

The Track Email Status feature allows users to monitor the status of their sent emails in real time. This feature provides valuable insights into whether the recipient has opened the email, or clicked on any links. With this information, users can prioritize their follow-up efforts and tailor their communication strategy accordingly. Additionally, the feature helps users keep track of the emails they have sent and ensure that no important messages are missed. Overall, the Track Email Status feature is a crucial component of the EQUP CRM application that streamlines email communication and enhances customer engagement.

Track Email Status

Email Signature

The email signature is a crucial aspect of any professional communication. With EQUP CRM's email signature feature, you can add a custom signature to all your outgoing emails to give them a professional touch. This feature allows you to create a signature with contact details, and other relevant information. Once added, your signature will automatically appear at the end of every email you send, saving you time and effort.

Email Signature

Frequently Asked Questions?

The benefits of email communication automation include saving time and resources, improving efficiency and productivity, increasing customer engagement, personalizing communication, and tracking and analyzing performance metrics.

Businesses can ensure that their omnichannel communication emails have a consistent tone and message by establishing brand guidelines and communication standards, training their staff on these guidelines, using templates and automated tools for email creation, and regularly reviewing and updating their email content and messaging to ensure consistency across all channels.

The metrics that should be used to evaluate the success of omnichannel communication email campaigns include open rate, click-through rate, conversion rate, revenue generated, engagement rate, bounce rate, and unsubscribe rate.

Yes, omnichannel communication emails can be automated using email marketing automation tools. These tools allow businesses to create and schedule automated email campaigns that are triggered by specific events or customer behaviors, such as sign-ups, purchases, abandoned carts, or website visits.

Email communication improves customer experience by providing timely and relevant information, personalized messaging, convenience and accessibility, and easy communication channels.
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