In today’s digitally connected world, businesses face an ever-increasing demand to keep up with customer engagement trends and technologies. Staying current on trends helps you stay ahead of the curve and use customer engagement technology to its fullest potential. Additionally, as s...
The use of social media is becoming ubiquitous. People today spend the majority of their leisure time on social media platforms. It is an invaluable resource of information, knowledge, recent updates, sharing your likes and dislikes, industry-specific news, and much more. Therefore, busine...
As a business owner, it is essential to leverage the power of social media marketing in order to reach customers and share important information. While traditional Customer Relationship Management (CRM) has been an effective tool for managing customer relationships, Social CRM (SCRM) provi...
